14 Day Return Policy
8-10 working days shipping
Handmade

Term & Conditions

1. scope of application
The following General Terms and Conditions apply to all orders placed via our online shop.

2. contracting party, conclusion of contract
The sales contract is concluded with MPIRE TRENDS UG.

By placing the products in the online shop, we make a binding offer to conclude a contract for these articles. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive another confirmation by e-mail.

3. shipping costs
In addition to the indicated product prices there are shipping costs. You can find out more about the shipping costs in the offers.

4. payment methods
The following payment methods are available in our shop:

Prepayment
Paypal

5. collection by the customer
We only deliver by mail order. A self-collection of the goods is unfortunately not possible.

6. retention of title
The goods remain our property until full payment has been made.

7. customer service
Please pay with the indicated payment methods.

8. guarantee and warranties
The statutory liability for defects shall apply. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

9. storage of contract text
We save the contract text and send you the order data and our general terms and conditions by e-mail. You can view and download the general terms and conditions at any time here on this page. You can view your past orders in our customer login.

10. contract language
The language available for the conclusion of the contract is German.

11. reduced goods
Reduced goods cannot be combined with other discount promotions.

12. return and exchange
Returns must be made within 14 days of receipt of the goods. All items must be returned in a proper condition. Please make sure that labels or tags are not removed.

Credits will be refunded using the same payment method as when the goods were paid for.

If you would like to exchange goods, please fill out the returns form. We will process your exchange as soon as possible after receiving the return.

Free promotional gifts (2 or more products in one item) and LOOKABE product bags must also be returned upon return of the main item.

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  • 14 Day Return Policy
  • 8-10 working days shipping
  • Handmade